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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

2. How We Use Your Information

The information we collect is strictly used to provide, maintain, and improve our CRM services:

3. WhatsApp Messaging Consent

By adding members to the Droptrens, gym owners confirm they have obtained explicit consent from their members to receive WhatsApp messages regarding their gym memberships. Members can easily opt-out by replying "STOP" to our verified WhatsApp Business number at any time.

4. Third-Party Services

We integrate with trusted third-party services to ensure the best experience:

5. Data Security

We implement industry-standard security measures, including encryption in transit and at rest, to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to access, update, or request the deletion of your personal information at any time through the CRM dashboard or by contacting our support team.

7. Data Deletion Request

If you wish to delete your account and all associated data, you may submit a request to info@droptrens.shop. Data deletion requests are processed within 7 business days.

8. Compliance

Droptrens strictly complies with the Information Technology Act, 2000 (India) and follows GDPR baseline principles for data handling. All WhatsApp communications strictly adhere to the Meta/WhatsApp Business API Policies.

9. Contact Us for Privacy Issues

For any privacy-related concerns or queries, please reach out to our grievance officer at info@droptrens.shop.